Shippment Policy

Delivery Time:

• We process and dispatch orders within 48 hours after receipt of purchase orders from customers both for advance payment (Online payment) & Cash on deliveries.
• However, Orders placed on Fridays & holidays will be processed on the following business day.
• Our objective is to deliver our Customer’s orders without delays, however during holidays, Ramadan, Eid, Hajj and during Sale period the processing & delivery time may increase.
• Please note we can only dispatch your order Saturday to Thursday before 6pm unless otherwise agreed with our Delivery team
• Your order delivery status can be reviewed through Online or through the emails your receive from our Customer Support team.

Local Delivery:

• We offer Free delivery from Saturday to Thursday until 6pm.
• We target to process & deliver orders on the day of order receipt provided we receive it before 11AM on Saturday - Thursday except public holidays.
• Fridays & public holidays deliveries will be scheduled to next working days.

International Delivery:

• Sara Arabiaships our Customer’s orders daily all over the world by using professional courier services available.
• Customs duty may vary according to your order and shipping country. Customers has to pay duty on any order subject to customs clearance.
• Please ensure your shipping address is correct and someone is available to receive and sign for your order package.
• You cannot change the shipping address once it is shipped for that specific order. If your shipping address was incorrect and decide to change to a different address while the order is shipped already, you will need to pay for your order again and there will be no refunds for incorrect shipping addresses.

IMPORTANT NOTE: 

• Customs policies, forces of nature, strikes, lockdowns etc. are excluded from the stated delivery time.